Privacy policy.

Who we are & what this covers

Astervale Digital Marketing ("Astervale," "we," "us," or "our") is operated by Alex Moon as an individual sole proprietor based in Georgia, United States. Alex Moon is responsible for the personal information described in this policy. This policy covers our website, inquiry form, business communications, and internal client workspace.

It does not replace a separate agreement for handling a client’s customer data. If a project requires access to customer lists, advertising accounts, or similar information, the relevant responsibilities and permissions must be agreed separately.

Information we collect

• Information you submit. Your name, email address, optional business name, selected service or inquiry topic, and message. We also store a submission reference, date, review status, and notification status.
• Business relationship records. Contact details you provide, which may include a phone number, plus correspondence, client notes, project briefs, progress, deadlines, and follow-up reminders. These records may come from you or a person authorized to represent your business.
• Sign-in information. When you sign in through ChatGPT to an area that requires authentication, the hosting platform can provide a site-specific account identifier, email address, and name. We use this information to check access. When Google sign-in is enabled for the owner, Google provides a verified account identifier and email address so we can restrict the workspace to its owner. Sign-in does not give Astervale your Google or ChatGPT password, Gmail messages, or ChatGPT conversation history.
• Technical information. Hosting and security providers may process IP addresses, request dates and times, browser or device details, and diagnostic or security logs needed to deliver and protect the website.
• Your browser preference. If you change the motion setting, your browser stores whether website animations are on or off.

The website does not offer checkout or request payment card details. Please do not submit passwords, government identification numbers, financial account information, health information, or private customer lists through the inquiry form.

How we use information

We use information to respond to inquiries and privacy requests, understand project requirements, prepare proposals, provide agreed services, maintain business records, and organize client work and follow-ups. We also use information to verify access, prevent spam or misuse, diagnose problems, and meet applicable legal obligations.

Submitting the form allows us to respond about your request. It does not subscribe you to a newsletter or grant permission for unrelated marketing emails.

Where data protection law requires a legal basis, the basis depends on the activity: taking steps you request before a contract, performing a contract, complying with a legal obligation, our legitimate interests in operating and securing the business where permitted, or your consent where required. You may withdraw consent where processing relies on it; withdrawal does not undo earlier lawful processing.

Service providers & sharing

Information is handled by Astervale and providers that support the website and communications:

• OpenAI / ChatGPT Sites: website hosting infrastructure and account sign-in. See the OpenAI Privacy Policy.
• Cloudflare: website delivery, security, and database storage. See the Cloudflare Privacy Policy.
• Formspree, when email notifications are enabled: inquiry details are sent to Formspree so it can notify Astervale by email. The information includes your contact details, message, selected topic, and submission reference and date. See the Formspree Privacy Policy.
• Google sign-in, when enabled: the Owner Studio uses Google Identity Services to verify the owner’s identity. Google’s sign-in script loads on the studio login page, not on the public marketing pages. See the Google Privacy Policy.
• Email providers: correspondence and delivered notifications are processed by the email services involved, including Google’s Gmail service used by Astervale. See the Google Privacy Policy.

We may also disclose information when reasonably necessary to comply with applicable law or a valid legal process, obtain professional advice, or protect rights and security. Information may be shared with another recipient at your request or with your permission.

Astervale does not sell information collected through this website or share it for cross-context behavioral advertising. Provider policies describe their own handling of information; linking to them does not replace Astervale’s responsibilities.

Cookies, storage & tracking

Astervale has not installed advertising pixels, third-party analytics tools, or social-media tracking embeds on this website.

The motion control stores only an on/off preference in your browser’s local storage. This preference remains until changed or cleared and is not an advertising identifier. You can change it using the footer’s motion control or remove it by clearing this site’s browser data.

Hosting, security, ChatGPT sign-in, and Google sign-in services may use cookies or similar technologies for functions such as authentication, session management, and abuse prevention. Blocking these may affect sign-in or website access. When Google sign-in is enabled, Astervale uses secure session cookies lasting up to seven days and a sign-in verification cookie lasting up to ten minutes. Signing out revokes that browser’s studio session. We store a hash of the session token, not the Google ID token. Short-lived sign-in records and a hashed IP address help limit misuse; expired sign-in and session records are cleaned up when another sign-in starts.

The website does not change its behavior in response to a browser’s Do Not Track signal. It does not conduct cross-site advertising tracking. Astervale also does not sell or share this website’s information for targeted advertising, so there is no such activity here to opt out of using Global Privacy Control. Linked third-party services have their own settings and policies.

How long information is kept

Inquiries and client records are saved in Astervale’s internal workspace. Retention depends on whether an inquiry becomes an active project, the continuing business relationship, and any legal, accounting, or dispute-related need to keep records. Information should be deleted or anonymized when it is no longer reasonably needed for these purposes.

Records do not currently expire automatically. Marking an inquiry or client as archived does not delete it. You may request deletion using the contact method below; applicable legal obligations or legitimate recordkeeping needs may require retaining some information. Provider logs, email copies, and backups may follow separate retention schedules.

Security & processing locations

The internal workspace requires an authenticated, authorized owner account, and access checks are applied on the server. Form validation and submission limits help reduce misuse. These controls do not make any internet transmission or storage system completely secure.

Our providers may process information in the United States and other countries where they operate. Those countries may have different privacy laws. Where applicable law requires safeguards for international transfers, those requirements must be met; this policy alone is not a transfer agreement or a guarantee of a particular storage location.

Your choices & privacy requests

You may ask to access, correct, or delete personal information you have provided. Depending on your location and the laws that apply to Astervale, you may also have rights to a copy of your data, to restrict or object to processing, to withdraw consent, or to appeal a decision. Not every right applies in every situation.

Use the privacy and website inquiry form and describe your request. Use the email address associated with your earlier inquiry where possible. We may need reasonable additional information to verify your identity or a representative’s authority before disclosing or changing records. Please do not send identity documents unless a suitable method has been arranged.

We will respond in accordance with applicable legal requirements and explain any reason we cannot fully fulfill a request. You may also contact the privacy regulator for your location where that right applies. You will not be penalized for exercising applicable privacy rights.

You can choose not to submit a form. Required fields are needed to receive and respond to the request; the business name is optional. You may ask us to stop nonessential follow-ups by replying to a message or using the same form.

Children’s information

This website is intended for business inquiries and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can review and address it, including deletion where appropriate.

Updates & contact

We may update this policy when the website, providers, practices, or applicable requirements change. The date at the top identifies the latest revision. For material changes, we will provide additional notice or request consent where applicable law requires it.

For privacy questions, contact Astervale Digital Marketing through the privacy and website inquiry form. Select “Privacy or website question” and include enough detail for Alex to respond.

Website use is also described in our Terms of Service.